Messaging Terms & Conditions

1. Overview

These Messaging Terms & Conditions ("Messaging Terms") apply to the text messaging (SMS/MMS) services provided by Solera EIN LLC and its brands, including EIN Services operated at einservices.org ("we," "us," or "our"). By opting in to receive text messages from us, you agree to these Messaging Terms in addition to our Privacy Policy and Terms of Service.

2. Consent to Receive Messages

By providing your phone number through one of our websites, including einservices.org or soleraein.org, you expressly consent to receive text messages from Solera EIN LLC and its brands. These messages may include:

• EIN application status updates and confirmations
• Service-related notifications and reminders
• Responses to your inquiries or support requests
• Information about our services that you have requested

Your consent to receive text messages is not a condition of purchasing any goods or services from us.

3. Message Frequency

Message frequency varies depending on your interactions with our services. You may receive messages in the following scenarios:

4. Opting Out

You may opt out of receiving text messages at any time by using any of the following methods:

• Reply STOP: Text STOP to any message you receive from us. You will receive a one-time confirmation message acknowledging your opt-out request.
• Email Us: Send an opt-out request to contact@einservices.org with your phone number and a request to be removed from text messaging.
• Contact Us: Use our Contact page to submit an opt-out request.

After opting out, you will no longer receive text messages from us unless you opt in again. Please allow up to 48 hours for your opt-out request to be fully processed.

5. Getting Help

If you are experiencing issues with our messaging service or have questions, you can:

• Reply HELP: Text HELP to any message you receive from us for assistance.
• Email Us: Reach out at contact@einservices.org.
• Visit: Our Contact page for additional support options.

6. Message and Data Rates

Standard message and data rates may apply to any messages sent or received, depending on your mobile carrier and phone plan. We do not charge any additional fees for sending text messages to you, but your carrier's standard messaging rates will apply.

If you have questions about your text or data plan, please contact your wireless provider.

7. Supported Carriers

Our messaging services are supported by most major U.S. wireless carriers, including but not limited to AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, and their affiliates. Carrier support may vary, and we are not responsible for delayed or undelivered messages caused by carrier issues.

8. Privacy and Data Protection

We take your privacy seriously. Your phone number and any information shared via text message will be handled in accordance with our Privacy Policy.

• We will not sell, rent, or share your phone number with third parties for their marketing purposes.
• We will not use your phone number to send unsolicited messages unrelated to our services.
• Your opt-in data and consent records are stored securely and are not shared with third parties except as required to deliver messages or comply with legal obligations.

9. Content of Messages

Text messages from Solera EIN LLC and its brands may contain:

• Notifications regarding the status of your EIN application
• Delivery of your EIN or related documents
• Links to einservices.org for additional information or required actions
• Responses to questions you've submitted through our website or via text

We will never ask for your Social Security Number, credit card number, or other sensitive financial information via text message. If you receive a message claiming to be from us that requests such information, do not respond and contact us immediately.

10. Disclaimer of Liability

To the extent permitted by law, we are not liable for:

• Failed, delayed, or misdirected messages due to technical issues with your carrier or device
• Charges from your mobile carrier related to receiving text messages
• Any errors in the content of messages caused by technical malfunctions
• Service interruptions or outages beyond our reasonable control

Text messaging is not a guaranteed delivery method. For critical communications regarding your EIN application, we recommend also monitoring your email.

11. Changes to These Terms

We may update these Messaging Terms from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued receipt of text messages after any changes constitutes your acceptance of the updated terms.

We encourage you to review these Messaging Terms periodically to stay informed about our text messaging practices.

12. Contact Us

If you have any questions about these Messaging Terms, please contact us:

• Email: contact@einservices.org
• Website: einservices.org
• Contact Page: Contact Us

Support Hours: Monday – Friday, 9 AM – 5 PM EST